AARON LEWISAugust 16th 2024Glass Dr. was wonderful! Dawn, Judd, and the rest of the team that helped me were professional and courteous. They worked with me to use some of my own parts and they treated my old, beat-up farm pickup like it was a brand new one. I’ll only get glass work done here from now on. Thank you for making my experience a great one!
LINDA OLSONAugust 10th 2024Glass Doctors did a fantastic job replacing the glass on our living room window. Talon was very knowledgeable and friendly. He completed the install quickly and made sure the area both inside and out was clean prior to departure. This was the second window we've had replaced by Glass Doctors and we would highly recommend them! Also, love the notification text when the technician is on their way - super helpful.
JACQUELYN LEE (OAK)August 8th 2024I recently had my car broken into and struggled to find a replacement window. Most places either didn’t have what I needed or quoted me an outrageous price—one even quoted over $800! Then I called Glass Doctor, and Rose went above and beyond to help me out. She not only found the right window but also took the extra step to verify that it would fit my car perfectly.
Throughout the process, Rose and the team kept me updated, calling me multiple times to inform me of the shipping status. They made sure I was informed and comfortable every step of the way. When the window arrived, they got me in promptly and took care of everything.
I highly recommend Rose and Glass Doctor for their excellent service, attention to detail, and genuine care for their customers. They turned a stressful situation into a smooth and hassle-free experience!
KYLE FOSTERAugust 1st 2024After being told by my agent that our windshield replacement would not be covered, I anticipated paying full price to have it replaced. I called Glass Doctor and explained my situation. The rep with Glass Doctor (Tiffany?) challenged me. "I don't believe you", she said. Who's your insurance? I gave her my info. "Oh, we deal with them all the time". Let me conference them in. Boy I'm glad I called! Most other places just took my word. All I had to pay was my deductible which was less than half the cost of replacement and calibration and they came right to us for replacement. I called at least 10 places locally and none of them helped with this. Others had over complicated online quotes which were nowhere close to what the actual costs came to be with calibration included. Glass Doctor had me the full cost within minutes unlike others where I couldn't even talk to a real human to get help unless I sat on the phone forever after finding a hidden phone number!
Seriously, call these guys first! They'll help with the insurance claim and come to you for install. Other's online system couldn't even find my insurance company. Maybe if it wasn't so hard to talk to someone on the phone they could've found it.
Glass Doctor also offer a 1 year warranty for an extra fee which is worth it!
A little extra customer guidance from a HUMAN goes a long way! Most places have unfortunately replaced their phone reps with automated phone systems and it shows! Like I said before, call Glass Doctor first! Much helpful and I will be returning!
STARLA SORENSENAugust 1st 2024Thank you so much for your help. Talon replaced my sliding door glass. He did a great job. He was fast and friendly. My door looks so nice. They made the process easy with keeping you updated with text on when they would be there and who.
LIZ BLAISJuly 23rd 2024I had two panes of glass custom cut and I picked up at their office. When I got home I realized that they had made a mistake (cut the pieces too short) and called their office. They were very apologetic and not only cut me new pieces but delivered them to me the same day! Mistakes happen but how they fix their mistakes is what really matters. Great customer service!
BRAD LOFLANDJuly 17th 2024I took a small rock to my windshield on the way to work. I called and they were able to work me into their schedule. The Mobile Tech, Will, was super friendly and even went above and beyond. This is the only glass number I’ll need. Definitely recommend!
TIM TWOMBLY, JR.July 9th 2024This location was very professional, flexible with my crazy schedule, let me specify the brand of glass out of what they offered, came in cheaper than anyone else, and had my BMW windshield done in less than an hour. As a master auto tech, it’s hard to hand my keys to anyone, but these folks exceeded my expectations and took great care of my car. The optional warranty and free can of glass cleaner is a nice touch. I’ll recommend them and use their services every time I can.
LEXI POTTERJuly 8th 2024I loved that they texted me for most of the set up, so I could get back to them while I was at work. They were able to schedule me the following week. Handled the insurance part of it all for me. The work was fantastic, everything looks awesome, and best of all the WARRANTY! Love that! Highly recommend!
TODD RAMSEYMay 24th 2024Glass Dr's just installed my 3rd set of shower doors. Quality, design, lead time, and installation was exceptional from the 1st to the last. Glass Dr's is the only place I will go for my shower enclosure needs. Thank you!!
TYLER GANDYMay 23rd 2024I was very satisfied with my windshield replacement! Khaler did a fantastic job installing, they even put back my car wash and oil change stickers on the new windshield! The pricing was extremely fair for the exceptional quality of service. The whole replacement took about an hour which I think is reasonable. Their waiting area is very clean and well stocked with cold waters and hot drinks, there was even a patio if you wanted to sit outside. I will definitely be returning for any future glass needs!
MIKEY “JUICEMAN” DMay 10th 2024My initial review is that all went well with my windshield replacement. Time will tell in terms of the workmanship. All reps were very nice. Would have provided a 5 star rating, however, I paid for the additional warranty, and was to receive some warranty information, but have not as of yet. Have contacted them several times, but still awaiting a resolution.
KATHLEEN DAVISMay 1st 2024Always a great experience with Glass Doctor.
Whenever I call, everyone is so helpful & pleasant.
Tony came today to clean 2 windows & the drainage trays. He is the best! He does a fantastic job, explains exactly what he is doing. I trust his judgement & advice. I would highly recommend Glass Doctor. Thanks for all your help!
LYNN MEINTSApril 23rd 2024We worked with Pamela Thomson thru the entirety of our bathroom remodel project. She was great! Very patient with us and all
of our questions. We wanted to use our original mirrors so she set us up with the staff that could polish and cut our mirrors to match the space. They turned out beautiful. Glass Doctors technicians that installed our shower door and mirrors were also great.
BETSY OTTAApril 12th 2024I had the best experience with windshield replacement at Glass Doctor. The staff is very friendly, helpful & capable. We have many options in SF for this service & it is nice having a business that truly appreciates your business. They provided me with a free rental vehicle, which helped me out a great deal. The check-in & check-out was so quick. Most of all, the windshield was installed within a couple hours and the service was done well.
KEVIN GLEASONApril 12th 2024Glass Doctor of Sioux Falls, under the leadership of owner operator Justin Eimers, stands out as one of the most successful franchises in the company. Customer service is their top priority, evident in their attention to detail and friendly approach. Their unique selling point lies in not only glass, but also in manufacturing frames and select pieces in-house, making them the sole provider of this manufacturing service in the state. Offering specialized services like window film installation for improved heating and cooling efficiency sets them apart. Additionally, their capability to provide tempered glass solutions showcases their expertise in diverse glass applications. Glass Doctor of Sioux Falls combines quality craftsmanship, personalized service, and innovative solutions to cater to all glass-related needs with professionalism and excellence.
DUSTIN KREMERApril 9th 2024I had the pleasure of meeting Will from Glass Doctors at Sturdevants for a windshield repair on my work vehicle. His service was exceptional- he was not only cordial and professional but also quick and efficient. I highly recommend Will and Glass Doctors. Thank you Will for your outstanding service!
JETHE LOWMANApril 3rd 2024Helpful and friendly! Will definitely be a return customer. I sell homes here in Sioux Falls area. Being a real estate agent we are usually dealing with time sensitive issues. They had our job done in no time! Thank you for everything!
BRITTANI FREDERICKApril 4th 2024Glass Doctor has been wonderful to work with! We purchased a glass shower door from them, and it turned out beautiful! Talon installed it quickly and it looks perfect in our bathroom. Would highly recommend!
JOHN WEITGENANTMarch 23rd 2024I called MULTIPLE glass replacement companies in Sioux Falls and none of them wanted to look at our broken residential double pane window. Those companies told me they were too busy or that it wasn’t a big enough job.
Talon and the team at Glass Doctor didn’t hesitate to help and they quoted me a fair price and completed the work in a timely manner. Thanks Talon and team!
WILSON HARSHBARGERMarch 18th 2024In a situation fraught with headaches for both parties, Glass Doctor's professionalism shone through every step of the way, from their prompt communication to their meticulous attention to detail in addressing the repairs. They demonstrated a genuine concern for customer satisfaction, ensuring that all issues were not only resolved but exceeded expectations. They even threw in a little gift! Thanks again
PATTY MILLERJanuary 20th 2024Glass Doctor men delivered my dining table glass 50” X 66”. half inch glass to set on my base and they did an excellent job of cleaning both sides before setting it in place. The 4 corners seemed a bit sharp so Pam at Glass Doctor sent Tony to our house and he sanded the corners to take the sharp edges off. They look great, very nice finish. Tony was very friendly and very reassuring.
ALEX CHRISTOPHELJanuary 19th 2024We recently purchased a new home and needed a new glass door on our shower. Talon from Glass Doctors was our Glass Specialist and he did a phenomenal job. He was courteous, efficient, and personable. Strongly recommend.
MADDIE TODDJanuary 18th 2024Called me almost immediately after submitting my online request. The technician arrived on time and was very friendly and professional. He measured the window and gave me an estimate same day.
Feeling confident that this repair will go smoothly once the new glass arrives. and am looking forward to recommending these folks in the future to anyone who needs a repair.
SUSAN WEBERDecember 18th 2023The people at Glass Doctor of Sioux Falls could not have been more accommodating. Scheduling both the measurement for the shower and the installation was difficult because I actually wasn't in another state most of the time, but they helped me arrange everything. They also helped with some very good suggestions involving my developing limited mobility problems. The installation went very smoothly. I can't than them enough for their very friendly and super professional workmanship and assistance.
EDWARD MOSSDecember 3rd 2023Tony Buehlmann , a service tech from Glass Doctor, did outstanding work for me. Not only did he replace 2 windows for me, but he also came out on a Sunday which is above and way beyond the call of duty. Friendly, very professional work. I will call and set up an appointment for more work this coming Spring. I am well pleased with the service.
BRIANNA KUNKELDecember 1st 2023Friendly and smooth process to get a quote for my windshield and ultimately getting me scheduled the same week. Install only took just over an hour and their office is spacious, cozy, and clean so waiting was a good experience as well. Start to finish can’t complain!
SIFTING SLIVEROctober 13th 2023Very pleased. We had to make appraisal and had multiple damaged windows requiring replacement. Pamela patiently discussed every detail with me and gave me detailed invoices for prospective work. Couldn’t immediately decide whether to go bigger on the project because of budget but eventually made a decision and paid them. They scheduled us right away and completed all the work in one single day. Their man was very helpful and professional. He even assisted my husband in a pinch. Good people. Efficient and on time. Clear on costs and fast working. Up to standard. We made appraisal and closed on our house. Everything looks good! Thank you so much!
PATRICE GADDOctober 9th 2023Glass Doctor was prompt and informative with the process of replacing our car window. They also did a fantastic job installing a custom shower door enclosure! Take a look!
ROGER CRAMSeptember 19th 2023I wouldn't accuse them of being quick. However, once they got to it, they got in there, got the job done, and were professional. They also had the best price out of three places I compared.
ZACH SANDERSONAugust 22nd 2023I put in a request for a quote on their website for a windshield replacement, and within several hours, I had an accurate quote in my inbox. I was then able to schedule an appointment within the week. Something I didn't know they had was a loaner vehicle that I could use while mine was being worked on, so that was a plus (I didn't actually use it, so I can't speak to that). Overall, the price was very competitive, and the staff was friendly and responsive. I will certainly keep them in mind in the future.
JEFF DERNERAugust 15th 2023The quote process was friendly, thorough and knowledgeable. The price was competitive, and scheduling was easy and convenient, especially with the mobile service. Great communication before and after the sale. The installer, Will, was very courteous and prompt. Called ahead of time to insure we were prepared, and was friendly and proficient in installing windshields in 2 of my vehicles. Calibrated the driver assist options and made sure everything was secure, clean and completed. Excellent customer service, pricing, and installation. I would highly recommend Glass Doctor and will be a repeat customer.
DIDI SAugust 3rd 2023This had been the best visit I've had with any business. Glass Doctor's employees were friendly, courteous and efficient. The company not only replaced the windshield but cleaned all the windows when the job was done. Above and beyond. Highly recommend.
NEVER MOOREJuly 26th 2023They all were very courteous and helpful.
Got me in within a couple days.
Provided a loaner car as had other obligations.
Had the windshield installed in a timely fashion, and called to notify me the job was completed.
Could not have asked for anything more!
Great job, everyone, and thanks for the outstanding experience!
MELINDA “MINDY” HENDERSONJuly 19th 2023Justin is a true professional! Our glass doors for three bathrooms look amazing. When we had an issue with our original order through the builder, he stepped in and saved the day! The final product turned out even better than the original order. His level of communication never left us wondering, which can be rare these days. We had concerns about one of the shower doors placement. Justin had no problem coming back, making a change and ensuring we were completely happy! I highly recommend him and Glass Doctor!
CINDY LEEPERJune 21st 2023Very happy. We needed a patio glass replaced and also a smaller window that I was told by 2 other businesses that it couldn’t be replaced. Glass doctors did both. Excellent work on both. The installer was great, he’s professional does excellent work, even the gal you talk to for appointments is very pleasant and great to work with
Highly recommend , will call these guys 1st if we need glass work again.
W01159 TSMJune 28th 2023What vacation would be complete without getting a big chip/crack 2.45276 seconds after getting on the interstate. Thankfully a call to the Glass Doctor was answered by the friendly staff and they were able to get us in within minutes. Thanks for helping make our vacation a little less stressful.
MARJune 26th 2023Will was fantastic. He explained what he was doing and said he would do his best, but there was a chance of cracking so I was aware. My windshield was fixed quickly and I can feel safe driving again. Thank you Will!
STEPHANIE WJune 26th 2023Will not only filled the nasty chip, he cleaned my whole windshield— and it was gross with bugs from just getting back from a trip. I really appreciate his professionalism and calling ahead of time with his ETA. Highly recommend!
TIM MATSONJune 13th 2023I have used Glass Doctor for about 15 years for both my vehicles and home. Great service, friendly and do professional work! Never encountered any problems and would highly recommend any glass install or repair to Glass Doctor of Sioux Falls.
HELEN SCHETTLERJune 15th 2023They were able to get my car in earlier than scheduled. It was completed in less time than expected. They stayed after hours (15 min) so I could pick it up. I would definitely recommend them.
PAMELA SUDBERYApril 6th 2023I was very impressed by the friendliness of the staff. I was able to get a next-day appointment and my windshield was replaced in just over an hour. They were also less expensive than other places. Would highly recommend this business.
ITSPENNIWITHANIJune 9th 2023Here to get my windshield repaired. Easy to find and get to the Tea location from Sioux Falls. Came recommended by Morgan Murphy of Ty Teveldal's State Farm Agency. Online experience is easy to figure out and there's a quick response time. Thank you to Nevaeh for helping me out and getting it set up! Got here a bit early, they signed me in, and the tech came to get my vehicle within a few minutes. Not even a half hour later, the repair is done and I am heading out. Thank you, Glass Doctors and thank you to Morgan for mentioning this wonderful business!
DIANA WILLIAMSMay 6th 2023Just recommended to my ex husband.Told him your business did an awesome job on my car windshield replacement. Very friendly professional staff. When getting into my car spotted a can of glass cleaner and notepad left by Glass Doctor for me . Nice touch. Windshield was replaced in one hour. Super pleased with this business.
JENNA RIEDELJune 1st 2021Talon was very professional and the results were great! I am very happy with Glass Doctor from start to finish. When the product was a bit delayed, they scheduled my install and when the product arrived- they bumped up the install date. The staff was very quick to respond and helpful. Both the mirror and shower look great!
MARK WHEELERDecember 17th 2022I am very pleased with the results of our shower renovation. The Glass Doctor staff helped us from the beginning to the end. After the shower tile was completed, they came out and took accurate measurements for the glass. He explained the installation process and the expected time frame. He also explained that if the glass arrived with any flaw, he would reject it and reorder. It took several weeks for it to arrive ( I was aware ) and Corbin came to install it. Corbin was very polite, professional and easy to talk with. When he was finished, he showed me the working of the door seal, explained the protective coating and recommended a cleaning schedule. After he left, there was not any sign of construction, like you can have after a service person is done. The room was completely clean. I can’t say enough about the quality and professionalism that Glass Doctor and Corbin provided for us.
ABBEY VANHOVEDecember 1st 2022I've had nothing, but great experiences with Glass Doctor! Their staff is always professional and friendly, and their work is great! Highly recommend!
SHAR NELSONMay 24th 2023So glad we got we finally contacted Glass Doctor! We struggled to get our house window fixed from last summer’s storm. We had 3 other attempts fail. Glass Doctor’s Talon came out to measure and included me in the color matching. He delivered and installed today and it’s perfect! So happy. Thanks Talon for the friendly, efficient service.
STEVE KOENIGJuly 13th 2022This was insane... We dropped off a pattern for one piece door glass for our 55 Chevy pickup and it was ready the same day. We are from west river South Dakota and they even set it out for after hours for pickup which was super cool. Customer for life here! Before and after photos.
TYLER O'NEALJune 30th 2022We contacted Glass Doctor to install two new shower doors in our bathrooms a few weeks ago. They measured it that same week and contacted us to do the install a few weeks after that. Every person we interacted with from the company was very personable and professional. Talon, the tech who came to do our install was very respectful of our home and did an amazing job installing both doors. I would recommend Glass Doctor's services to anyone.
MIKE JUHLERSeptember 9th 2019Very Pleased! Excellent work.Fast and friendly service from Pamela and the staff upfront to the guys in the back. Quality products at a reasonable price...HIGHLY RECOMMEND!!!
CODY PSeptember 3rd 2019Installed a glass shower door to my house and it looks amazing! My specialist came in and got to work right away. Was very friendly and easy to talk to! Did great work and it doesnt leak! Will reccomend to friends family and people all across town!
CELIA HOGANAugust 11th 2019They did a great job of installing my new glass door for my bathroom remodel!
DAVID GREENAugust 6th 2019I was heading eastbound on I-90 when a rock from a truck put a chip on the windshield of my motorhome. We happened to be passing through Sioux Falls, so we looked up glass repair shops. We called Glass Doctor and asked if we could swing by to repair the chip before it got any worse. The receptionist told us to come on over and they would get us in.
Everyone at the shop was great. The receptionist took our insurance information and made the claim so we didn't have to pay out of pocket. The tech who did the work was fairly new, but very polite and complimentary of his employer. We were in and out in about 30-minutes and we couldn't hardly see the chip when they were done. All in all it was about as good an experience as you can have while dealing with windshield problems out of town.
JEA BRIGJune 18th 2019On a road trip through Sioux Falls S. D. And a truck threw a rock, chipped windshield. Called Glass Doctor and although they were busy they understood we were traveling and fit us in. The whole place was filled with courteous helpful staff. Very friendly and professional. Quick service. Great job! Saved my trip and gave me peace of mind
BOB SILVANOJune 14th 2019Everyone at Glass Doctor of Sioux Falls was wonderful to work with. From the front office staff to the service staff, all were professional and friendly. While waiting for my car windshield to be replaced, I found it necessary to call my family doctor, only to discover my cellphone was almost dead. One of the front office staff, Rose, provided me with a charger so I was able to complete my call without worry. The service tech, Josh, was a perfectionist, ensuring my car was delivered spotless, and with the windshield installed error-free. Though I hope I don’t, if I ever need another windshield, Glass Doctor of Sioux Falls will do the job.
CINDY ERICKSONMay 17th 2019Wonderful people to work with from the office girls, estimator to Tony our installer. They stick to their estimate and keep you informed about when they are going to be here. Tony was friendly and did a great job, quick and very neat. I would definitely recommend them to everyone..
LLESLIE NGMay 5th 2019Awesome /F.A.S.T service and customer service Wow!!!!.. especially Rose.. she is a quick responsive to your needs.. Love my shower door for my walk in shower.. should of known this long ago.. would’ve save me a lot of time to clean up my bathroom wet floor .. totally recommended Glass Doctor.
ALICIA VANBOCKERNApril 26th 2019Tony did an outstanding job installing our glass shower doors. He was excellent on explaining our options, installation process and care of our glass doors. Thank you.
JEREMY JANACEKApril 27th 2019I called in to get my rock chip fixed and Pamela was able to get me in right away! They were very courteous and professional.
PASTOR MIKE BANGApril 26th 2019Glass Doctor did an exceptional job for us in window repair. We have used them three times, and have never been disappointed.
SAM WESTApril 24th 2019Glass doctor was a great company to work with. Their employees were friendly and very good at what they do. We will gladly use them for all of our glass needs from now on.
CHRISTINA JANACEKApril 14th 2019My husband got a rock chip in his windshield. I called Pamela at Glass Doctor and she was professional and courteous. She got a technician to fix the chip right away before it cracked! I would highly recommend Glass Doctor to anyone!
CRAIG HALVERSONMarch 29th 2019Easy to work with, great product, and excellent installation!
VAL IWENNovember 9th 2017Glass Doctors was great to work with right from the beginning. They were quick, friendly and very professional. Starting from the front desk to the installation. Tony was great. He was very knowledgeable and did a great job. I would highly recommend Glass Doctors to anyone.
TANYA WENZELAugust 5th 2017I thought my technician Matt Bertrand did an excellent job! He was fast and courteous.
MELANIE KEENEYJuly 28th 2017Had a horrible experience with Auto Glass Express when dealing with rock chips in my windshield. Glass Doctor was SO much more professional and courteous.
MELISSA COLEMANDecember 30th 2016Called for an appointment when I needed my windshield replaced. They came to my work, called me when they were done, I looked it over and used my card right there! Awesome job, great price and very convenient!
STEVEN CAMPBELLJanuary 9th 2017Called for an appointment when I needed my windshield replaced. They came to my work, called me when they were done, I looked it over and used my card right there! Awesome job, great price and very convenient!
A KAHUNASApril 8th 2017I locked myself out of my house in the dead frigid cold of winter and had to break a window to get into my house. Glassdoctor seemed to be the business around that wanted my business to repair the window and they did a great job at a very reasonable price. Not all business will make a house call and they did very promptly. I highly recommend to anybody for any service they may have!
WILLIAM HINKSMay 3rd 2017Kyle was amazing to work with. Super fast. Squeezed me in to fit my schedule. Great to work with. Will definitely be back to do more business and refer with Kyle. Thank you again!
DUANE CHRISTENSENJune 21st 2017The glass tech double-checked with me about needing a ride or anything... and also that the windshield they were installing was correct (without the Ford logo). He explained about waiting an hour after it was installed and why it was necessary. It was nice to know that they cared about getting things right AND making me happy. Great service from the front desk girls to the guy who installed my windshield.
MORRIS FORSTINGFebruary 16th 2017The service is great & timely.
The staff are professional & friendly.
The custom-made shower doors made our bathroom remodel complete.
Thanx - Morris
DOUG & SHAWN DEGROOTFebruary 3rd 2017I appreciated the promptness and professionalism with each step in the process. We Love our new shower door!!
SMITH DEVELOPMENT COMPANYFebruary 3rd 2017Glass Doctors is always quick and does a high quality job, every time. The installers are friendly and clean and always make sure the customers are happy.
TEDD SAATHOFFFebruary 3rd 2017* They answered all of my questions
* Their customer service was very good and professional
* Their work was efficient and quick
* Their work establishment was neat and clean
* All of the people I came in contact with were very pleasant to deal with
MICHELLE JEANSONNEFebruary 3rd 2017Glass doctor is 100% a class A act! From customer Sevice to quality of product. I've worked with his company on several projects and they always treat me as a VIP!
Love love love !