Roger’s Plumbing & Heating, Inc

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Roger’s Plumbing & Heating, Inc is a family owned and operated company and has been proudly serving Sioux Falls and surrounding communities for more than 30 years! Our main focus is customer service, and we make an effort to know all of our customers by name.

Roger and Lynette have been in business since 1983, and have proudly been a Factory Authorized Carrier Dealer since 1986. Roger has been a part of the heating, air conditioning and plumbing industry since 1977 and holds a Master Plumbing and Master Contractor license for HVAC. He specializes in treating customers like friends and always prioritizes their heating, air conditioning and plumbing needs.

Roger’s Plumbing & Heating, Inc is honored to be a consistent recipient of the Carrier Presidential award.

Services

HVAC
Plumbing
Heating
Plumbing & Heating
Carrier
Carrier Presidential Award
Water Heater
Water Conditioning
Water Softener
Drinking Water System
Reverse Osmosis
Furnace
Air Conditioner
Air Quality
In-Floor Radiant Heat
Geothermal Heat Pump
Infinity heat pump
Factory Authorized Carrier® Dealer
Rebates
Energy Efficient
Local Best
Family Owned

Open Soon

Monday: 7:30 AM – 5:30 PM

Tuesday: 7:30 AM – 5:30 PM

Wednesday: 7:30 AM – 5:30 PM

Thursday: 7:30 AM – 5:30 PM

Friday: 7:30 AM – 5:30 PM

Saturday: Closed

Sunday: Closed

Reviews

LEXI MORRISONJune 19th 2025Zach and his team are amazing. They got us on their ac maintenance plan and the team had great communication, were timely, and are so knowledgeable.

JOHN MURAWSKIJune 18th 2025Our heat pump system was put out on bids when replacement was needed. Mike with Roger's replied promptly and explained the their bids in detail. After reviewing 2 other company's bids we decided to go with Roger's. Decided on a Monday, complete install on Thursday. Great people to work with from Mike, to techs for install to office people. VERY pleased with the Bosch system.

JAMES L NOLDJanuary 16th 2025Taylor did an incredible job with our plumbing needs. He was very courteous and explained things well and was very pleasant to work with. WE will use Rogers again and will ask for him by name. Thank you Taylor.

JON JOHANSONAugust 9th 2024The team at Roger's took care of my furnace, water heater, air conditioner and battery powered sump pump. Very professional team. Excellent work!

JON GUSTADJanuary 3rd 2025Our furnace went out late on a Friday night. The service tech was out the next day and went the extra mile to help us, but there were too many issues to make a repair worthwhile. We went with a new Carrier system installed by Roger's and they were also prompt and professional.

KATHY SORENSENDecember 27th 2024I was shown kindness and a ton of patience explaining everything to me, respect for my property and nothing but professionalism by all of the people who worked in my home. I would highly recommend them. Thank you for such great service. And I want to thank Michael for setting everything up.

LINDA WELLSNovember 4th 2024My experience was great! From the consultation of what I needed to the installation of the product I could not have been happier with the service I was provided. Very professional, tidy and punctual. I would definitely refer Roger's P & H to anyone looking to service or upgrade their systems.

KIANA KITTELSONSeptember 22nd 2024My experience with Roger’s Heating and Plumbing was incredible! My AC unit went out. Roger’s was able to send someone out the same day I called. Michael was on time and very professional. Michael was extremely informative and made sure I understood everything he was explaining. Michael quoted me for a new AC and furnace, with multiple options. Once I chose my option, Michael had me scheduled for installation within a week. Michael also made a repair on my current AC unit to make sure we had AC while we waited for the new installation! After a poor experience with the company initially called, I’m extremely happy with Roger’s Heating and Plumbing!

CHERYL NOLDSeptember 1st 2024We have been very satisfied with Roger’s. We purchased our furnace and air conditioner from them. Appreciate being on a payment plan where we pay each month and they service our air and furnace in the spring and fall Workers are great

R HAugust 29th 2024Had a new HVAC system installed and the old broken removed. The technicians were very professional and a great help. The pricing was very affordable. I recommend Roger's services and professional staff.

SHANA GERDESJuly 26th 2024Jason called to see if he could come a little earlier than expected which was great. He was professional and knowledgeable. One of his coworkers, Taylor showed up to assist and they got the job done in a timely fashion. They were easy to talk with and appreciated the explanations for things, if needed. Give these 2 fellas a raise!

CYNDY STERUDJuly 8th 2024Our outdoor faucet broke. We bought a new faucet. Had to put a hole in the wall and the pipe had been sweated on. We didn't know what to do. So on friday, I called Roger's plumbing & Heating thinking here we go another pay out for home repairs. I don't know his name but he told us what we needed to do. He didn't have to do that. He could have said let's just make an appointment for next week. We did what he told us to do and we got it done. To me that is amazing. Then today Monday they called to see if we got it fixed. Amazing!! Even tho they didn't come fix our issue I highly recommend them. Signed So Grateful

TAMMY GORTMAKERMay 31st 2024Roger's does great work with friendly service and reasonable prices. They gave us a reasonable quote on a new system for a very old farm house outside of Sioux Falls that other companies wouldn't do. They ate timely with their service calls and great to work with.

LARI KOOIMay 25th 2024The staff at Roger's Plumbing & Heating are all excellent. They are knowledgeable, friendly and efficient. We can't say enough good things about them. They arrive at their scheduled time and get right to work. We would recommend Roger's to everyone.

SHARI SUNNEMay 15th 2024We couldn't be more pleased with the experience we had with Roger's Plumbing & Heating. From the initial call to the end result, this company has impressed us. From the product being more than we could have imagined, to the amazing staff-Roger's went above and beyond. The guys were respectful of our time, our home and our wishes. We recommend this company with whole heartedly!

RANDY SUNNEMay 15th 2024We recently had a 3 head mini-split installed by Roger's Plumbing & Heating. The experience was exceptional. Great design, communications throughout the project was excellent. Highly recommend.

LYNNApril 29th 2024I have used Rogers for several years, from plumbing issues, new air conditioning,new hot water heater and repair our furnace. They are professional and hard working and will be on time for whatever you need, there techs are also friendly and will keep you updated on the progress of your repair, I will continue to use them, great service Rogers! Thank you! Tammi Lynn Neuroth

LORRAINE HUETApril 25th 2024I’ve used Roger’s plumbing multiple times and they are always friendly, responsive and helpful. They show up when they say they will and they get the job done. The plumbers actually communicate what they need to do and how they plan to do it. I appreciate that. I also think their pricing is fair. I highly recommend!

LYNN BINFORDApril 19th 2024Zach was able to get the installers to our house within a couple days in January for a new furnace and then when it warmed up for a new air conditioner. Everyone was very professional! Highly recommend them!

JOE DALTONApril 11th 2024From the Comfort Consultant, Zach, to the two installers, Kevin & Adam our experience with Roger's Plumbing & Heating was a positive & helpful experience. The office staff who we dealt with on the phone were also very respectful & responsive to our questions & needs. Friendly, dependable, honest local service, we will definitely utilize in the future!

MICHAEL EGGERSApril 2nd 2024Wonderful service. Great job of diagnosing & repairing the issues with my air-conditioning unit. This saved me thousands of dollars, compared to what competitors had quoted. Needless to say, I again contacted them when I had issues with my water heater. Again they were able to make the necessary repairs vs the cost of replacement. I would highly recommend Roger's for your HVAC & plumbing needs.

JOSH MILLERMarch 19th 2024My electric boiler went out in my shop. They were at my shop within a day, had me a quote that night, and replaced with a propane boiler within a few days. Mike was fantastic to deal with. I believe I talked to the owner on the phone and he was trying to repair my old boiler in the meantime. Both great people to deal with. Highly recommend!

KATHY ANDERSONMarch 17th 2024We have been working with Roger's Plumbing & Heating for years. When we bought our 1st house they replaced the furnace and A/C. Roger's service was top notch when ever we had an issue. We have now bought a townhouse and would not think about having anyone else replace the furnace, A/C and installed a water softener. Roger's has lots of options available, does free estimates, has people who are very knowledgeable and friendly. They stand behind there products and work. When they came into our home to do the install they were very considerate, they cleaned up after the work was complete and no one had to be home for them to do the work. I was so impressed when I came home from work and say what a wonderful job they did. When ever we had an issues all we had to do is call and they always took care of the problem. They know all about the warranties on the products and do what ever they can to keep the repair cost down. My husband and I have no issues referring people to Roger's cause we know they will always do their best, and we ourselves would not go any where else.

JUANITA SCHMUNKMarch 1st 2024Rogers were amazing! So fast to respond and so helpful. We appreciated the knowledge they shared and couldn't be happier with our furnace and central air. They truly took the time to answer all our questions. They also provide options with no pressure.

BRENDA FOCKENFebruary 23rd 2024I highly recommend this business! My sister had another company she found on Google go to our elderly parents home because our dad thought their furnace was out. They were told they needed a new furnace and were quoted 10k for a new furnace. The guy was very pushy about them signing paperwork that day and said they would help them with financing. My husband thought that was a little suspicious and asked that I call Roger's plumbing and heating for a second opinion. I called them early morning and they were able to go to my parents home that same day. My parents were told they did not need a new furnace and that it looked like some cables had been moved around. I value their honesty and I know who my family will be calling if we are ever in need of their services.

JOELLEN KOERNERFebruary 13th 2024We received a notice on our ecobee app that the furnace had quit working while we were miles from home. I contacted Rogers Plumbing and within 3 hours all was well! They are an amazing company with such a great product and even better service. They treat you like family. We tell all our friends to pick them....you should too! JoEllen Koerner

KERRI PAXTONJanuary 30th 2024The guys in the field and the ladies & gentlemen in the office have been more then helpful. I have a "new to me" home and had questions a couple times and they were right there for me, no questions asked! They were helpful and courteous and extremely patient with me! I highly recommend Roger's Plumbing & Heating!

JOHN WILLIAMSJanuary 27th 2024I’m a truck driver. I was out of town, when my wife notified me that our heater would not work. So I started calling around. So glad I found Roger’s. I was able to schedule an appointment to have A technician come out and take a look at my heater and AC unit. We were able to get both heater and AC unit replaced in a very timely manner. The technician that came out was very nice, polite and friendly. He answered all of my wife’s questions and concerns. Thank you again for coming out and doing such a wonderful job.

TOM GOULDJanuary 23rd 2024I will STRONGLY recommend Roger's to everyone I know who needs plumbing and heating work done. Brooke was extremely helpful and professional. Will D. did a great job on the humidifier install and furnace tune-up. You have one very satisfied customer here. Thank you.

KATIE DAUGHERTYJanuary 16th 2024We hired Rogers for HVAC and Plumbing in our new home and couldn't be happier with the services and products provided. They are upfront and honest and very easy to work with. They stand behind their high quality work and are super helpful with any questions you might have. We have a timber frame home, so finding ways to run ducting and plumbing throughout were difficult, but the guys at Roger's were able to find a way to effectively and efficiently heat and plumb our home. Thank you!

JEREN MELIUSJanuary 15th 2024Came home from the grocery store to find out my water heater had a major malfunction and decided to start shooting water everywhere. Called Roger's, around 2pm. They had 3 guys at my house by 3:45 (Elija, ??) Sorry guys. They did great work and were done installing a new 50 gallon water heater by 5pm. Awesome work and Thanks guys..

L JJanuary 11th 2024Very reliable. We had a pipe freeze on Christmas eve, in a snow storm, at midnight and had to shutt off water at home. We called every plumber in town and Roger's plumbing was the only one who responded and sent a plumber to save the day. They also did not charge us more than the usual. We only worked with Roger's plumbing ever since. Thank you for being reliable.

GARY BUSSELMANJanuary 1st 2024I've used Roger's Plumbing & Heating for years. They installed a new negative airflow unit heater in one of my commercial buildings on time and on budget. They installed a new gas furnace and central air conditioner in a rental house in middle of winter in 1 day. We had to wait a couple days for delivery of the new furnace and the same day our old furnace failed they brought over two 220 volt space heaters that heated the house to comfortable temps. New furnace was installed on time and on budget. Chris helped me with rebate forms and we got a nice rebate from the furnace company. Roger's furnace service man made a after hours holiday service call over Christmas to fix a shop heater for me. He had to go get a part and still had it fixed in 2 hours. So I have all good experience with Roger's with commercial, rental properties, and my own residence.

GINA ALTSTADTDecember 27th 2023Roger's was prompt, affordable and dependable when installing new ac compressor. Also, refurbished my 1989 furnace and helped save money and kept the quality unit running!! Would only recommend Roger's for any ac/ heating needs!

JAMIE SHERMANDecember 10th 2023These guys were so great. I had them install a jetted bathtub in my home in 2020, there were a few unexpected hiccups and they handled them excellently. The main guy they had come over's name was Taylor, I believe. He was so professional and let me know what was going on every step of the way, and also gave me some "heads up" about the pipes in my home that I had just bought. Will definitely be a returning customer if/when I need it.

HHUBBELL2000December 18th 2023Had new Geothermal HVAC installed 9 months ago. Very happy with the delivery & installation. It has worked perfectly so far and I feel confident with it and sleep well at night. Thanks again Roger's!

JACOB AJAYIDecember 15th 2023I had a great experience with Roger's Plumbing and Heating's staff. They are courteous and professional. They handled and completed the flooding in my basement in a timely manner. Above all the price was right, and they are available 24/7. Place a call to them today, you will be amazed.

KAREN BARNESNovember 29th 2023Rogers came and serviced our HVAC, thanks to the service plan that checks it twice per year. The same tech helped us with a plumbing problem! Everything was fixed quickly and completely. We were very pleased and will call them again.

GREG KNEIPNovember 25th 2023Rogers are excellent. They are responsive, meticulous and honest. I highly recommend them and do. Greg K

MARCY PLAMONDONNovember 18th 2023Had to replace a furnace and a/c that was old. Rogers plumbing provided a reasonable bid and replaced my furnace and a/c in a timely and efficient manner. I found their staff to be professional and knowledgeable with a great work ethic and a high level of craftsmanship with their work. highlrecommend

JEFF ANDERSONNovember 12th 2023Rogers was great to work with the install of our new HVAC system. Very thorough with the options of each unit to choose from which made our decision easy. The next day they followed up with a visit to make sure everything went smoothly and to go over things and answer any questions we had. We highly recommend Rogers Plumbing and Heating. It was a great experience!

CONNIE PRIBYLNovember 2nd 2023Roger's is a good business that provides quality service. Roger's has provided us with new heating and a/c products in the past for a rental we own. We have also had them do some repair and maintenance. Always timely and professional.

TESSA WEGNEROctober 27th 2023We've done it all with Roger's, plumbing, heating and AC repairs/replacement. Taylor has helped us with plumbing items a couple times along with a furnace repair, he is fantastic! He is so friendly and helpful to make sure things got done correctly as previous owners on our house did DYI items incorrectly. We also got a new AC through them and that service was prompt and great price! Will always recommend them!

BKM762October 22nd 2023My Air conditioner was not blowing cold air the summer of 2023. This happened on Friday morning. I kind of knew it was going to be rough trying to get a tech here before Monday. I called around town and all were booked up for 5-6 days out and wouldn’t even work with me to try to squeeze me in any time over the weekend. I contacted Roger’s. I’m so glad I did. The woman who answered the phone was pleasant and understanding and said she would see what her techs we’re working on and get back to me. Less then 20 minutes later she called back to tell me a tech was on my side of town and would forgo his lunch time to look at my system. The next thing I know, they were at my door!. The work was done quickly and professionally. The tech had on a uniform and didn’t give off any “creepy “ vibes. They will be our first call in the future!

DIRK DIGGLER88October 20th 2023Fantastic experience. Perfect installation from real professionals. They did everything I expected and more. Over the years I've used every big name in Sioux falls. From now on I will use Roger's exclusively. Thank you Adam, Kevin and Zach.

DANNY SILVERSOctober 17th 2023Initially we had another popular local vendor that wasn’t honest in their service. We switched to Roger’s and have been extremely satisfied with their service from beginning to end. We replaced a furnace, air conditioner, and water heater. Their technicians are knowledgeable and great to work with.

ALLENE FLORAOctober 13th 2023We had a gas line run from meter through storage area and finished basement ceiling to kitchen for our gas stove. They did it with no mess, no holes to repair and very quickly!! It was a fabulous experience, especially after 2 nightmare estimates loaded with damage/repair costs!! Roger’s is the BEST!! We also had them install a humidifier on the furnace… same great results!!😁

CHRIS CERETTOOctober 11th 2023The A/C went out and Roger's was fast to meet with me and discuss options. As soon as the decision was made on the replacement Roger's replaced the A/C and furnace almost the very next day. They were amazing to work with, the removal of the old and replacement of the new was efficient and very professional. I highly recommend them for your needs.

MARY SKINNEROctober 1st 2023We had to call on a Saturday night at the end of September because of 95 degree heat. Our call was answered immediately and a time scheduled for next morning. The technician was prompt, up front and had the air going in a short amount of time. We will be using Roger’s from now on and would absolutely recommend to others! Thank you for keeping us cool.

DENNIS BLOCKOctober 1st 2023I purchased a whole new HVAC system. I compared several different brands and companies. Rogers not only offered the most competitive pricing, but also added excellent professionalism by being friendly, knowledgeable and very helpful.

SARA KOOIMANSeptember 18th 2023Grateful for the team at Roger's - owners, office staff and technicians alike! We've used their services for years! It doesn't matter if it's our AC, heating or plumbing, the outcome is the same - reliable and professional services with attention to detail and done right! Thank you!

DEBRA CUMMINGSSeptember 15th 2023Up front pricing. My plumber is very polite and conscientious about leaving a clean area after fixing the problem. I definitely will use them again as I have another issue that needs resolving.

DONALD RASMUSSENSeptember 15th 2023Installation of a new Carrier furnace and central air was completed in a very professional manner. The installation was done neatly and with exceptional attention to detail. The technicians were knowledgeable and competent. The Carrier products appear to be well designed and I hope to get many years of service out of them. I have also used Roger's for a plumbing job and was very satisfied with the work. Thanks

DOUG JENSONSeptember 10th 2023My AC wasn't working and a call to Rogers resulted in a fast response. I had a service call within a couple hours and was back up in running very quickly. They were very professional and knew their job. I'm very happy with the service.

AARON HENSLEYAugust 31st 2023Used Rogers for repairs as small as capacitor and relay replacement to AC coil replacement. Responsive, professional and quality work at a fair price. Would give my recommendation

AMY HIEBAugust 21st 2023We have had numerous projects requiring plumbing services. I highly recommend Roger's Plumbing and Heating, very knowledgeable, always on time, service is professional in every way! Will be using them for future projects as well!

BRAD HOELTZNERAugust 10th 2023Would highly recommend this business. Very knowledgeable and professional. Completed installation on time with quality workmanship. Clean up was excellent. Once completed, we never knew they were there.

ARLOWENE SANDAUAugust 8th 2023Needed repairs to our 13 yr. old furnace, my 1st call was to Roger's, best call we made., so needed a new water heater a couple yrs. later & called Roger's again we had talked about a tankless water heater & Josh arraigned the whole thing, I had also wanted a water softner so we had to talk about how the plumbing had to run to correct areas, so all happened at same time. We needed to move our 18 yr. old by now ac by now, because a house was being built to close to our lot line so put a new account unit & new furnace at the same time & boy did we save money this winter on gas bill, because of energy efficiency. Everyone was great to work with, you can call them for anything anytime if you need to. They also do twice a yr. maintenance on your equipment which is great. Thanks guys & gals for all of your help.

BEN SHAFERAugust 4th 2023Furnace and AC were original to the house and needed to be replaced. The Roger's team was very professional and explained the different options without pushing the most expensive option. The install crew was great and did an amazing job answering any questions I had.

BILL REINERSJuly 31st 2023Rogers went above and beyond when my furnace became un repairable. Not only did he quote different options, he provided alternative heating methods in my home until the project was completed. I would & have highly recommend them!

ANN THOMPSONJuly 30th 2023Install was impressive! We had central air, furnace and water heater replaced - very organized!

MATTHEW WOODSJune 17th 2023From start to finish ROGERS has been TOP NOTCH. They helped me out in a big way when we decided to build a new home and things moved faster than expected. All of their guys are excellent at communicating and they show up when they say they are going to show up which is huge in the industry. Highly recommend for all plumbing and hvac work you would need.

DAVE DREESSENJune 7th 2023Had Rogers help replace toilet and sinks in my rental property. Also have them service my furnace and AC at my personal home. Chris and his staff are the best!! They answer the phone and care!! Highly recommend!

RAE KURTHDecember 18th 2022Prompt service on a broken furnace was much appreciated! The technician was excellent. He diagnosed the problem quickly and tracked down the needed part quickly, even though the brand of my furnace was different from the brand his company represents.

TODD MILLERMarch 20th 2023Had Roger's put in a new furnace. They were really good to work with. Very professional employees. Would recommend them totally. Todd Miller

THOMASApril 4th 2023I own a historic house and had a brand new HVAC system installed and brand new plumbing during my gut job remodel. I cannot praise how well the owner, Josh, and each Rogers employee helped me navigate through all of the unseen issues that have popped up due to owning an old home. Quality, cost, timeliness, and communication were all top notch. Thank you!

SUE HARRISJanuary 19th 2023Excellent service at my home this morning to install new faucet that needed some alterations to work on our antique tub. Very reasonable price and we could tell the plumber knew what he was doing. Very happy.

GARETTMay 30th 2023Josh arrived right away and was very honest and respectful and very informative. Did an amazing job on fixing my main water line valve. Will definitely call Roger's Plumbing in the future. Highly recommend.

TERRI WAugust 9th 2019I had an unexpected water leak and called. They were booked out with no one available but gave me a call back within 15 minutes with someone to fix my leak. Fast, thorough service!

GARY DAYMay 26th 2019Quality work at a fair price. Very easy to work with

ADAM NELSONMay 9th 2019Great service and great people. Highly recommend for your plumbing/heating needs.

KATHY UTHEApril 6th 2019We thought there was something wrong with our heating unit. We shut it down and called them to check it. They were there within 1 and 1/ 2 hour, they checked it over. They called and told us what they found so there were no surprises. It worked great when we got home and have had no problems since. They are very fast professional and never have left a mess in the house. I would highly recommend Roger's!

PATRICK WILSONFebruary 27th 2019After getting news from a different company (Air Serv) that I would have about $2,000 of repairs on my furnace or about $5,000 for a new one I decided to get a second opinion. I called Roger's and my technician (Nolan) checked over every aspect of our furnace. While the competitor wanted to charge me thousands of dollars, my technician informed me that it was simply due to a dirty filter. I had replaced the filter a little less than a month ago, but it accumulated a higher degree of dust and hair due to the high number of dogs my wife and I foster. I highly recommend Roger's and was more than impressed with the thorough diagnostic tests that Nolan not only performed, but thoroughly explained to me. Many thanks to Nolan and Roger's Plumbing & Heating!

SUZY VAN REGENMORTERSeptember 19th 2018They awesome customer service...professional friendly and quality service.

DAN FREESEOctober 8th 2018Highly recommmend! Saw Rogers ad on the morning news . I had been using another provider and they said they “fixed my issue” with the first air conditioner fan in the spring of 2018. Then had another issue with the same air conditioner fan. I called Rogers and they fixed it and were honest. Then the second air conditioner unit finally went out in the 100 degree heat week. I called the original service provider to fix it and they couldn’t come out for at least a week. So I reached out to Roger’s again. Josh came out the very next morning and gave us plenty of options for a new air conditioner and furnace should I want to replace both as they were 30 years old, however he said I could have kept using my original furnace. I ended up replacing both the furnace and air conditioner with a new one. (Incidentally, my original 2 furnaces were Carrier and 2 airconditioners were Trane.). Josh was open and honest, prompt and courteous and professional. He also called just to check in and make sure things were good. He looked at the first furnace and air conditioner and said that they were getting aged but that I could still try to use them if I wanted. He told me the pros and cons of each along with showing me how the new ones would save monies and the amounts. They wore shoe covers when they had to go into the house. They even filled out the rebate paperwork for us. We couldn’t have asked for more. They also had a nice gift for us after all of the work. You can tell they are a hard working family business and have a great product and even better service. They deserve an opportunity and your business.

MARIANNA MICHELSSeptember 25th 2018This is third time I have used them. Always fast service, always choosing the best and most economical "fix" that works! I find them trustworthy, so very pleasant, honest, and helpful in every way.

MARK JAVERSDecember 27th 2018I have used them for many years. They installed a new system with a heat pump and furnace about 6 years ago and do maintenance in the spring and fall. They have always been very professional and the technicians are friendly and neat. I have recommended them to different family members and friends and they have all been pleased with them also.

SCOTT WEHRKAMPJanuary 26th 2019I decided we needed a water softener and called Roger's Plumbing and Heating to set up an appointment. The installer arrived right at the time requested, laid down tarps to prevent tracking and a mess, promptly completed the install, and gave thorough instructions on operations and care. Very professional service from start to finish and the invoice total was less than price quoted. Excellent experience and totally satisfied with the new soft water experience.