Based out of Beresford and Worthing, South Dakota, Northern Plains Lumber is a retail lumber yard selling high-quality products like Marvin® Windows, James HardieTM and LP® SmartSide® siding, and Malarkey Roofing Products®. They are a one-stop shop for construction needs, offering a wide range of products and services including lumber, roofing, decking, insulation, siding, windows, and doors.
“Northern Plains is diligent at getting out materials when we need them,” adds Matt Schultz, owner of Matt Schultz Construction. “They work hard to accomplish that.”
Matt Schultz Construction prides itself on doing the job right and not cutting corners, and Northern Plains Lumber assists them at every turn for the materials they require for framing, roofing, decking, and steel materials as well.
“They are so accommodating in ways to do things,” notes Matt. “They are willing to help us acquire the custom materials that we need.”
That same sentiment is shared by Empire Companies. CEO Brady Hyde says they’ve been working with Northern Plains for years as they work to provide single-family homes, townhomes and twin homes, villas, and multi-family homes to the Sioux Falls community.
“It’s really more relationship-driven versus transaction-driven when you work with a local company like Northern Plains,” says Brady. “It’s also a lot easier to implement standards – you know what you’re going to get, and there is always good communication on pricing, which is important to us and our customers.”
It’s something Carl Serck, owner of Northern Plains Lumber, says they pride themselves on as well.
“The name ‘Northern Plains Lumber’ doesn’t really mean much to our customers,” Carl explains. “It’s the relationships that they have with our staff, who are all personable and knowledgeable. Our staff all have direct contact with each of their customers. They are seeing every order that they send in and developing relationships with them. That’s what sets us apart.”
“I met Carl through work,” adds Matt. “I am loyal to people, and I was selling to him at the time. Once I switched over to Carl, we developed a good working relationship that grew into a friendship. I enjoy working with the Northern Plains sales team and Carl, and we stop and go to lunch every couple of months.”
That smooth process is something Matt and Brady agree on.
“They’re quick to answer, quick to get back to us, knowledgeable, transparent, and easy to work with,” adds Brady. “It’s everything you could ask for. We’re building great relationships to build great products together.”
Carl also attributes that ease in relationships to the customers themselves.
“There’s a common theme between Empire Companies and Matt Schultz Construction. They’re all very organized. The orders are not placed last minute, and it’s not panic and chaos,” Carl explains.
Carl has been working with both Empire Companies and Matt Schultz Construction for several years.
“Their project managers are on top of their game, they plan ahead well, and in turn, their projects run smoothly. They’ve been a great customer to work with.”
Another thing that sets Northern Plains apart – they’re local.
“We really take pride in being local,” Carl shares. “We strive for loyal customers, and local businesses are always great to work with. They’re committed to these communities they’re in, and so are we. We develop those relationships with people we actually know.”
From the sales team to the service team to the delivery drivers, you’re sure to get the best service from Northern Plains Lumber.
